An adult, 21 years or older, must be present at the time of delivery to sign for the package. UPS and FedEx will attempt delivery three times before returning the package to the fulfillment
warehouse.  In the event a shipment is returned because the customer was not able to sign for the package, the customer will be charged a $20 reship fee.

Our retail partners are licensed to ship up to 41 states. At this time we are unable to ship to: AK, AL, HI, ID, MI, MS, OK, SC, UT. Additional restrictions may apply depending on the brand selected.

Have additional questions about getting your bottles delivered? Please email our team at help@bigthirst.com and we will be happy to assist you.